Privacy Policy

TrendyMall ("we", "us") respects your privacy. This policy explains what information we collect when you use trendymall.lk, why we collect it, and how it's protected.

Information We Collect

When you create an account, place an order, or contact us, we collect:

• Your name, email address, and phone number
• Your delivery address
• Order history and the products you've purchased
• Basic site-usage data (pages visited, general location) via Google Analytics and Meta Pixel, if enabled

We do not collect or store payment card details — orders are currently fulfilled via Cash on Delivery only.

How We Use Your Information

• To process and deliver your orders
• To send order confirmations and delivery updates
• To respond to your questions and support requests
• To send occasional marketing emails, only if you've subscribed to our newsletter — you can unsubscribe at any time
• To improve our website and product range

How We Store and Protect It

Your data is stored securely with Supabase, our database provider, which encrypts data in transit and at rest. Access to customer data is restricted to TrendyMall staff who need it to fulfil your order.

Sharing

We do not sell your personal information. We share the minimum necessary details (name, phone, address) with our delivery partners solely to deliver your order.

Your Rights

You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete your account and associated data, by contacting us at trendy07mall@gmail.com.

Cookies

We use cookies and similar technologies for essential site functionality (like keeping items in your cart) and, where enabled, for analytics (Google Analytics) and advertising (Meta Pixel) to understand how our site is used and improve it.

Changes to This Policy

We may update this policy from time to time. Continued use of the site after changes means you accept the updated policy.

Contact Us

Questions about this policy? Reach us via WhatsApp or trendy07mall@gmail.com.